1. Agreement to Terms
By booking any of our Agadir quad tours or desert adventures, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Booking and Payment
2.1 Booking Process
- Bookings can be made through our website, WhatsApp, or phone
- All bookings are subject to availability
- A booking is confirmed only upon receipt of payment or deposit
- We reserve the right to refuse any booking at our discretion
2.2 Payment Terms
- Full payment is required at the time of booking for same-day tours
- For advance bookings, a 50% deposit may be required
- Accepted payment methods: Cash, bank transfer, or as specified
- All prices are in Euros (EUR) or Moroccan Dirhams (MAD) as indicated
3. Cancellation and Refund Policy
3.1 Customer Cancellations
- 24+ hours before tour: Full refund or rescheduling available
- 12-24 hours before tour: 50% refund or free rescheduling
- Less than 12 hours: No refund, but rescheduling may be possible
- No-show: No refund
3.2 Company Cancellations
- We may cancel tours due to weather, safety concerns, or insufficient bookings
- Full refund or alternative tour date will be offered
- We are not liable for additional expenses incurred due to cancellations
4. Age and Health Requirements
- Minimum age for quad biking: 16 years (or 12+ with adult supervision)
- Minimum age for sandboarding: 8 years
- Participants must be in good physical health
- Pregnant women are not permitted on tours
- Participants with heart conditions, back problems, or other medical issues must inform us before booking
5. Safety Requirements
5.1 Participant Responsibilities
- Follow all safety instructions provided by guides
- Wear provided safety equipment at all times
- Do not operate vehicles under the influence of alcohol or drugs
- Inform guides of any medical conditions or concerns
5.2 Company Responsibilities
- Provide safety briefing before each tour
- Supply safety equipment (helmets, goggles)
- Maintain vehicles in good working condition
- Provide experienced, qualified guides
6. Liability and Insurance
- All tours are covered by comprehensive insurance
- Participants engage in activities at their own risk
- Buggy Agadir is not liable for personal injuries resulting from failure to follow safety instructions
- We recommend participants have their own travel insurance
- Our liability is limited to the cost of the tour
7. What's Included and Excluded
7.1 Included in All Tours
- Hotel pickup and drop-off (Agadir area)
- Professional guide
- Safety equipment
- Vehicle rental
- Basic refreshments
7.2 Not Included
- Personal expenses
- Food and meals (unless specified)
- Tips for guides (optional)
- Photos/videos (available for purchase)
8. Behavior and Conduct
- Respectful behavior towards guides, other participants, and local communities is required
- Damage to vehicles due to negligence will be charged to the participant
- We reserve the right to terminate tours for inappropriate behavior without refund
- Environmental protection: Do not litter or damage natural areas
9. Weather and Force Majeure
- Tours may be modified or cancelled due to weather conditions
- We are not liable for delays or cancellations due to circumstances beyond our control
- Alternative indoor activities or rescheduling will be offered when possible
10. Photography and Privacy
- We may take photos/videos during tours for promotional purposes
- By participating, you consent to the use of your image in our marketing materials
- Please inform us if you prefer not to be photographed
11. Intellectual Property
- All content on our website and materials is protected by copyright
- You may not reproduce or distribute our content without permission
12. Governing Law
These terms are governed by the laws of Morocco. Any disputes will be resolved in the courts of Agadir, Morocco.
13. Changes to Terms
We reserve the right to modify these terms at any time. Updated terms will be posted on our website with a new "Last updated" date.
14. Contact Information
For questions about these Terms & Conditions, please contact us: